In recent years, we have confirmed many counterfeits and counterfeits of the beautybeast brand on mail order sites, auction sites, and flea market sites. For counterfeit and counterfeit products (copied products), we cannot guarantee, return, or exchange any non-genuine products purchased from our official sales site or domestic authorized stores. Hmm. In addition, for products labeled as "parallel import" or "direct import", the import agent, etc. that sold the product will handle the warranty, return, or exchange. We do not offer exchanges. Please note that we are not responsible for counterfeit or counterfeit products (copied products), even if the manufacturer is listed on the package of the product. When purchasing our brand products at places other than our official sales site or domestic authorized retailers, please be very careful of counterfeits and imitations (counterfeit products).